Refunds may be considered in cases where the product is damaged, spoiled, or significantly different from what was described. Requests must be made within 24–48 hours of receiving the product, along with valid proof such as photos or video evidence.

Products that have been used, tampered with, or are not in their original condition will not be eligible for a refund. We do not entertain refund requests based on change of mind or preferences after purchase.

To request a refund, please contact our team with details of the issue and your order reference. Our team will review your request and get back to you with the next steps after verifying the situation.

We reserve the right to approve or deny refund requests based on the provided information and the condition of the product. All decisions will be made keeping quality assurance and customer satisfaction in mind.